Padam akaun dan data CardPadu
Cara minta padam
Melalui e-mel. Hantar e-mel daripada alamat yang anda gunakan untuk akaun CardPadu ke doublerookstudio@gmail.com dengan tajuk “Delete my account”. Kami akan sahkan permintaan itu dan menyelesaikan pemadaman dalam tempoh 30 hari.
Padam terus di dalam app belum tersedia dalam versi CardPadu semasa (0.1.7); kami sedang menambahnya dalam kemas kini yang akan datang. Sementara itu, laluan e-mel di atas berfungsi sepenuhnya.
Apa yang dipadam
- Rekod akaun CardPadu anda: alamat e-mel, pengenal akaun, dan status pengesahan (disimpan dengan Supabase, pembekal pengesahan kami).
- Sandaran dompet anda yang dibuat oleh fungsi “Backup All Cards” di ruang data aplikasi peribadi CardPadu dalam Google Drive anda sendiri, termasuk imej kad yang terkandung di dalamnya.
- Sebarang e-mel sokongan yang anda hantar kepada kami yang berkait dengan akaun anda, jika anda minta ia dibuang.
- Salinan baki dalam sandaran dan log akan dipadam dalam tempoh 90 hari.
Apa yang kekal
- Kad, nota, barcode dan imej yang disimpan pada telefon anda tidak disentuh oleh pemadaman akaun — ia kekal pada peranti anda dan tetap milik anda. Untuk membuangnya, padamkan kad di dalam app atau kosongkan data app / nyahpasang CardPadu.
- Data pengiklanan dan diagnostik yang diproses oleh perkhidmatan pengiklanan dan persetujuan Google dikendalikan di bawah dasar Google sendiri; kami tidak menyimpan salinannya.
- Kami mungkin menyimpan rekod jika undang-undang menghendakinya.
Pertanyaan
E-mel doublerookstudio@gmail.com. Lihat juga Dasar Privasi kami.
Delete your CardPadu account and data
CardPadu accounts are optional. You can ask us to delete your CardPadu account and the data associated with it at any time.
How to request deletion
By email. Send an email from the address you used for your CardPadu account to doublerookstudio@gmail.com with the subject “Delete my account”. We will confirm the request and complete deletion within 30 days.
Deleting inside the app is not available in the current CardPadu version (0.1.7); we are adding it in an upcoming update. Until then the email route above works fully.
What is deleted
- Your CardPadu account record: email address, account identifier, and verification status (stored with Supabase, our authentication provider).
- Your wallet backup created by “Backup All Cards” in CardPadu’s private application-data area in your own Google Drive, including the card images it contains.
- Any support emails you sent us that are tied to your account, if you ask for them to be removed.
- Residual copies in backups and logs are purged within 90 days.
What is kept
- Cards, notes, barcodes, and images saved on your phone are not touched by account deletion; they stay on your device and remain yours. To remove them, delete the cards in the app or clear the app’s data / uninstall CardPadu.
- Advertising and diagnostics data processed by Google’s advertising and consent services is handled under Google’s own policies; we do not hold copies of it.
- We may retain records where the law requires it.
Questions
Email doublerookstudio@gmail.com. See also our Privacy Policy.